Terms of service

Terms of Service

Last Updated: [Insert Date]

Welcome to The Project Charis ("we," "us," or "our"). Please read these Terms of Service ("Terms", "Terms of Service") carefully before accessing or using our website, purchasing our products, or engaging with our live streams and social media sales channels.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1. General Conditions & Account Terms

  • Age Requirement: By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

  • Right of Refusal: We reserve the right to refuse service, terminate accounts, or cancel orders for anyone for any reason at any time.

  • Account Security: If you create an account, you are responsible for maintaining the security of your account and password. We are not liable for any loss or damage from your failure to comply with this security obligation.

2. Accuracy of Information & Product Descriptions

We sell a variety of premium brands, discounted goods, and graded items.

  • Product Condition: While we strive to be as accurate as possible, items described as "graded," "open-box," or "refurbished" may have minor cosmetic imperfections that do not affect the functionality of the item.

  • Visual Accuracy: We have made every effort to display the colors and images of our products accurately. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

  • Errors & Omissions: Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (even after you have submitted your order).

     

3. Pricing & Modifications to the Service

  • Price Changes: Prices for our products are subject to change without notice.

     

  • Modifications: We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

     

4. Order Cancellations & Fraud Prevention

We maintain strict protocols to protect our inventory and our honest customers.

 

  • Right to Cancel: We reserve the right to refuse or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

     

  • Fraudulent Activity: If we suspect an order is fraudulent, placed by automated bots, or placed by dealers, resellers, or distributors violating our policies, we will immediately cancel the order and issue a refund.

  • Verification: We reserve the right to request additional identification (such as a photo ID matching the billing address) before processing and shipping high-value orders.

5. Third-Party Platforms (Whatnot, Facebook, Instagram)

We frequently host live streams, auctions, and exclusive drops on third-party platforms (including, but not limited to, Whatnot, Facebook, and Instagram).

  • Separate Terms: When you purchase items through these third-party platforms, your transaction is subject to the Terms of Service and buyer protection policies of that specific platform, in addition to our own policies.

  • External Links: Our website may include links to these third-party sites. We are not responsible for examining or evaluating the content or accuracy of third-party platforms, and we do not warrant and will not have any liability for any third-party materials or websites.

6. Returns, Refunds, and Shipping

  • Return Policy: All returns and refunds are strictly governed by our Link to Return & Refund Policy. By agreeing to these Terms of Service, you explicitly agree to the conditions outlined in our Return Policy, including our 7-day return window and our right to inspect and refuse unauthorized returns.

  • Shipping & Risk of Loss: All physical items purchased from us are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier (e.g., USPS, UPS, FedEx).

7. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to submit false or misleading information or initiate fraudulent chargebacks; (f) to upload or transmit viruses or any other type of malicious code.

 

8. Disclaimer of Warranties; Limitation of Liability

  • "As-Is" Condition: Unless an explicit manufacturer's warranty is provided and valid, all products and services delivered to you through our site are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied.

  • Liability Limit: In no case shall The Project Charis, our directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, or any similar damages, arising from your use of any of the service or any products procured using the service.

9. Indemnification

You agree to indemnify, defend and hold harmless The Project Charis and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service.

10. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Pennsylvania, United States.

11. Contact Information

Questions about the Terms of Service should be sent to us at: Email: Josh@projectcompanyusa.com